Refunds and Returns
We want you to have the best experience with DailyVora. Because our products are oral health consumables, we must adhere to strict safety and sanitary guidelines. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return under the conditions outlined below.
1. Eligibility for Returns
To be eligible for a refund, your return must fall into one of these two categories:
A. Unopened & Sealed Products (Change of Mind)
If you have changed your mind, you may return your item only if the safety seal is completely intact and unbroken.
The item must be in the same condition that you received it and in its original packaging.
You will be responsible for the return shipping costs.
Once we inspect the item and confirm the seal is unbroken, we will issue a refund.
B. Opened Products (Results Guarantee)
As an oral health product, we cannot accept returns of opened items for a refund due to sanitary regulations. We do not resell returned products.
Exception: If you are requesting a refund because you did not see results, you must submit documented proof of 30 days of consistent use (such as a daily log or dated photos).
Results vary from person to person. Without this proof of use, we cannot process refunds for opened containers.
2. How to Start a Return
To initiate a return, please contact us at parthart66@gmail.com
Do not send items back without contacting us first; they will not be accepted.
If your return request is accepted based on the criteria above, we will provide you with the return address and instructions.
3. Damages and Shipping Errors
Please inspect your order immediately upon arrival. If the item is defective, damaged, or if you received the wrong item (e.g., missing part of a BOGO order), contact us immediately at parthart66@gmail.com.com so we can evaluate the issue and make it right by sending a replacement.
4. Refunds
We will notify you once we've received and inspected your return.
If approved, you'll be automatically refunded on your original payment method within 10 business days.
Please remember it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at parthart66@gmail.com.com.